I flew into London last Friday night and witnessed the longest queue for passport control I have ever seen. It took me over one hour just to get through passport control. The UKBA did announce that things may be slow due to them now making 'stronger checks' on those wishing to enter the UK. Most of the people in the queue were UK and other EU passport holders and as you can imagine they were not happy about the long delays. To make matters worse the UKBA computers systems were not performing so quickly, providing another excuse for delays.
I'm sure most people will agree that checks have to be made, but surely things need to improve.
Not a very nice welcome to the United Kingdom advert is it?
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